1 – 2 business days for products ready to post / 1 week to create any custom order + ESTIMATED SHIPPING TIMES as listed bellow
PACKAGING AND POSTAGE
All orders are packed carefully to ensure a safe delivery. However, if you have any damage please send me a picture and I will send you a replacement. Prior packaging, I photograph all my art works and send you an e-mail of the art item you have ordered. This way we can both be aware of the condition my art package should be received. It is important to me that all of my customers are satisfied with their purchase. Please confirm that your address is correct before purchasing. Your shipping notification email is the next step, attaching the receipt with your packages’ tracking number-code via the e-mail address you have provited. Buyers are responsible for any shipping costs of returned packages due to lost packages as a result of incorrect shipping addresses.
ESTIMATED SHIPPING TIMES (via USPS)
• USA / 7 – 25 days
• European countries / 15 – 30 days
• Other countries / 30 – 40 days
I’m not responsible for delays due to customs.
RETURNS & EXCHANGES
I start working on your custom orders as soon as possible. Because of the nature of my work, unless they arrive damaged or defective, I can’t accept any returns. On ready to sell items, anything of the same value can be exchanged, provided it hasn’t been damaged. Please contact me if you have any problems with your order.
It is prohibited to copy, transfer, change, re-sell, or mislead the public concerning the real provider of the site.
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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
My art is always packed with high quality materials to prevent damages! If an art piece/package has a damage due to postage mishandling, I will be happy to replace/exchange it, because I put insurance on it ! I always make sure to take pictures prior postage of the art and package that is about to be posted, please make sure you have pictures of damage proof on your end as well! Thank you!
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Verified Archival Materials Used
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Description from Merchant:
The quality of my raw materials is the best anyone can find! I wouldn't create my art in any other way! For more information use the my "contact" page if needed! Thank you!